Program Management · Product · AI Security
Most teams don't have a technical problem. They have an alignment problem.
Program and product manager with 7+ years in tech, now at an enterprise AI security company working across 10+ product teams. I turn messy delivery systems into clean, automated ones.
What I do
Three ways I create value
Program & Product Management
Quarterly planning and QBRs, roadmaps, dependency and risk tracking, Scrum. I run 11 product areas with living templates for commitments, owners, and scorecards.
Delivery Operations & Automation
Jira administration and automation, GitHub Actions, release and QE gating. I fix the systems that let bugs pile up and tickets go unresolved.
AI Security & Governance
AI gateways and guardrails, LLM provider integrations, customer security reviews. I write remediation plans and enforce ISO SLAs across engineering.
Sound familiar?
Problems I help solve
Your Jira board has thousands of unresolved tickets and nobody knows why.
Engineering is shipping features but bugs keep piling up.
AI is on the roadmap but nobody owns the guardrails.
Your escalation turnaround is measured in weeks, not days.
Leadership wants velocity but keeps changing direction.
Your outsourced team delivers code, not outcomes.
By the numbers
Outcomes, not output
Backlog reduced
Cut open issues nearly in half in six weeks by triaging ruthlessly and closing 176 per month, up from 65.
Critical issues resolved
Drove high-priority work down from 36 to 14 by tightening prioritization and ownership.
Escalation turnaround
Median customer-escalation time down from 22 days. Built Jira-to-Slack SLA automation across 8 projects.
Traffic growth
Through SEO, site redesigns, and Adobe Experience Manager launches at number8.
Product areas managed
Quarterly business reviews with living templates for commitments, owners, risks, and scorecard.
Years in tech
Program and product management across AI security, web, and mobile.
Right now
Current focus
Running program management for an enterprise AI security platform — governance, guardrails, and orchestration across 10+ product teams.
A weekly essay series on the hard truths of product and project management, AI adoption, and delivery operations.
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