About
I've spent my career in the space between business decisions and technical reality.
I'm a program and product manager with 7+ years in tech, currently at Airia, an enterprise AI security company. I work across 10+ product teams as the person engineering, sales, and customers all rely on to get a straight answer.
My work is about turning messy delivery systems into clean, automated ones. At Airia, I cut open bugs 48% in six weeks, brought customer-escalation turnaround from 22 days to under 4, and built Jira-to-Slack automation that enforces ISO security SLAs across 8 projects.
Before that, I spent five years at number8 as a hybrid project and product manager, owning roadmaps for corporate web products. I led Adobe Experience Manager launches and SEO work that drove 80% traffic growth with 100% SEO compliance, all while managing DNS and SSL with zero downtime.
In 2024, I completed a Master's in Artificial Intelligence for Business Transformation. I'm also a Certified Scrum Master. I'm bilingual in English and Spanish, and I work remotely from Mexico City.
Alongside my full-time work, I write about product and project management, advise companies on AI adoption, and connect organizations with vetted engineering teams across Latin America.
Experience
Airia
Program ManagerAug 2024 – Present · Remote
Cut open bugs 48% (103 to 54) and High/Highest bugs 61% (36 to 14) on the Security Stack board in six weeks. Monthly closures went from ~65 to 176.
Brought median customer-escalation turnaround down from 22 days to under 4.
Built Jira-to-Slack automation enforcing ISO security SLAs (14-day P1, 30-day P2/P3) across 8 projects.
Run quarterly business reviews for 11 product areas with living templates per team for commitments, owners, risks, and scorecard.
Standardized Jira across engineering: fixed Done transitions leaving ~2,460 tickets unresolved, automated status updates across 13 projects.
Shipped GitHub Actions that stamp fix versions on every release.
Moved developers to AI-first delivery with Claude, from repro to PR, against Q4 goals of zero-bug backlog and QE on every board.
number8
Hybrid Project/Product ManagerApr 2019 – Jul 2024
Corporate web products, aligning digital marketing and engineering.
Owned roadmap and lifecycle for corporate web products as Product Owner, aligning digital marketing and engineering.
Led Adobe Experience Manager launches, site redesigns, cookie consent and SEO: traffic up 80%, 100% SEO compliance.
Managed DNS and SSL with zero website downtime and a 93% performance rating.
Ran backlogs in Jira and Azure DevOps, built business cases for strategic initiatives and vendor decisions.
Zero Variance
Project ManagerMay 2018 – Apr 2019
Sales and financial-services campaigns.
Launched sales and financial-services campaigns on scope and schedule.
Trained two groups of 20 associates and ran logistics for a new office opening.
Education & Certifications
Master's in Artificial Intelligence for Business Transformation, INESDI Business Techschool
Certified Scrum Master, Scrum Alliance
B.B.A., Universidad de San Pedro Sula
How I think
A few things I believe
Clarity is the most underrated product skill.
The best engineers want context, not just tickets.
AI should earn its place in a product, not be assumed.
Automation is how you scale trust, not just throughput.
Writing is thinking. If you can't write it clearly, you don't understand it yet.
The best time to fix a strategy problem is before it becomes a delivery problem.
Let's talk.
Whether you have a project, a question, or just want to exchange ideas.
Mexico City · Sevilla · San Pedro Sula